Account & sign-in
Help accessing your account, updating profile details or understanding account settings.
Ask about your accountFriendly, straightforward help
FitTogether Support
Get help with your account, Apple Health connection, subscription, privacy choices or anything else in the App.
How can we help?
Email support@fittogetherapp.co.uk. Please do not include passwords or unnecessary health information.
Subscriptions
For billing and cancellation, open iPhone Settings, tap your name, then Subscriptions. Apple handles App Store payments and refunds.
Visit Apple billing supportApple Health
Review FitTogether’s access in the Health app under your profile, Apps and Services, then FitTogether. Available labels can vary by iOS version.
Get Health connection helpPrivacy & deletion
Learn how your information is handled, exercise a data right, or permanently delete your FitTogether account.
Account deletion instructionsNeed to report a security or privacy concern? Email us with “Security” or “Privacy” in the subject line. Do not send passwords, payment-card details or more health information than needed to explain the issue.
What to include
To help us investigate quickly, include the email address connected to your account, your device and iOS version, a short description of what happened, and any error message. Screenshots are useful if they do not expose sensitive information.
Support contact: Alfie Siddle / FitTogether
support@fittogetherapp.co.uk